Gaming is entertainment — not a livelihood. betaay believes every player has the right to protection, the ability to set limits, and access to support when needed. Responsible gaming means knowing yourself and knowing when to stop.
Our Protection Measures
We want you to stay in control at all times. That's why betaay offers a range of protection tools designed to help you do just that.
Set a daily, weekly, or monthly spending limit before you play. Once you set a deposit limit on betaay, no transactions beyond that amount will go through.
Set a limit on how long you can play in a single session. Once the time is up, betaay will automatically prompt you to take a break.
If you feel like you need a break, you can temporarily or permanently close your account on your own terms. It's completely free and entirely up to you.
Set your own loss limit — once you hit it, betaay will automatically end your session. You decide the threshold in advance.
Betaay will periodically remind you how long you've been playing and how much you've spent — so every decision you make is based on the facts.
Whatever the issue or concern, betaay's support team is always here for you. Reach out via live chat — no judgment, just help.
Responsible gaming means treating gaming as a source of entertainment — not a solution to life's problems. At betaay, responsible gaming is a core principle, built around the wellbeing and protection of every member.
You're a responsible player if you stay within a set budget, keep to your time limits, and resist the urge to chase losses. betaay wants every member to have exactly that kind of experience.
The truth is, gaming can become a problem for some people. betaay acknowledges that risk and takes active steps to prevent it. From limit-setting tools to self-exclusion — everything is in your hands.
Responsible gaming doesn't mean less fun — it means safer, longer-lasting enjoyment. All of betaay's protection tools are free and available whenever you need them.
Problem gambling creeps up gradually. Many people don't realize when entertainment has turned into an issue. Watch for the signs below and reach out to betaay for support if you notice them.
Playing with money meant for essential expenses, or taking on debt to gamble.
Chasing losses by continuing to play in an attempt to win back money.
Hiding your gaming or lying about it to family or friends.
You feel restless or irritable when you can't play.
You sit down to play and hours pass before you even notice.
Work, studies, or responsibilities are being neglected because of gaming.
If you recognize two or more of the signs above in yourself, please reach out to betaay's support team right now. We're here to help — no questions asked.
Betaay gives you several tools to help you stay in control of your gaming. They're easy to use and can all be managed directly from your account settings.
Set a daily, weekly, or monthly deposit cap. Once set, it takes effect immediately.
Your session ends automatically once you reach a set loss amount. Predetermined limits take the place of in-the-moment decisions.
Decide how long you want to play before you start. When the time is up, betaay will send you an automatic reminder.
Take a break for a few days or weeks. During this period, you won't be able to log in to your account.
Log in to your account and go to the "Responsible Gaming" section to use these tools. Any request to increase a limit comes with a 24-hour waiting period, so you're not making decisions in the heat of the moment.
Set your budget and time limits before you start playing. Stick to them even if you're on a losing run. Remember — today's loss doesn't guarantee a win tomorrow.
If you feel you need a longer break, you can use betaay's self-exclusion feature. It's completely confidential and takes effect within minutes of your request.
| Break Type | Duration | What Happens | Reactivate |
|---|---|---|---|
| Cooling Off | 24 Hours – 7 Days | Login & Deposits Disabled | Automatic at Expiry |
| Temporary Exclusion | 1 – 6 Months | Account Fully Deactivated | Post-Expiry via Support |
| Long-Term Exclusion | 6 Months – 5 Years | Account Lock & Promotions Suspended | Post-Expiry Verification Process |
| Permanent Exclusion | Indefinitely | Account Permanently Closed | Cannot Be Reactivated |
Log in and look for the "Responsible Gaming" or "Self-Exclusion" option.
Choose a short-term or long-term break based on what works best for you.
Once confirmed, the request takes effect within a few minutes.
If you need help, our support team is available via live chat to guide you through the entire process.
Betaay is strictly for users aged 18 and above. We apply multiple layers of verification to protect minors.
If you suspect your child or a family member is using betaay, please contact us immediately at [email protected]- to send us an email.
Use parental control software on your devices to restrict access to gaming websites. Have an open conversation with your children about responsible gaming.
Answer the questions below honestly — for yourself. This isn't a test, just a chance to check in with yourself.
If more than 2 of your answers are "Often" or "Always", please contact betaay support or use the self-exclusion feature. Your wellbeing is our priority.
Sign up with betaay and start using our Responsible Gaming tools from day one. Stay in control, stay in the fun — that's our promise.